L&MS Rail is the Rail arm of Lancashire Midlands Stations Limited, focusing upon the day to day operation of train station ticket offices and other associated train station services.

Responsibility for our stations is comprehensive and our staff are trained to a high standard being supported by the senior team to perform a full hands-on approach towards customer care and maintain full integration of all related industry safety standards.

For all ticket sales, collection and journey planning contact your nearest local Station.

Key advantages of engaging L&MS:

• Experienced Senior team
• Flexible trading hours
• Attractive response speeds to proposed operational amendments
• Reduced liabilities
• Staff skills multi-tasking
• Facilitate all Schedule 17 requirements
• 24 hours, 365 days per year

Contact us today and enquire what we can offer your operation…..

Management duties available for train station booking offices:

• Ticket sales direct to public, on the day tickets as well as advance services across the UK
• Passenger enquiries
• Liaise with TOC on delays, rail replacement and emergencies
• Liaise with British Transport Police on all local matters
• Implement emergency procedures upon the instruction of the local TOC
• Monitor and report to local TOC any potential unruly passenger situations that could jeopardise the safety of passengers and rial staff

Other associated train station services:

• Litter picking
• Winter protection
• Platform ticket machine, cash banking, change and ticket replenishment
• Passenger information
• Car park management. Cash banking and ticket replenishment. Issue penalty notices.
• Public/staff toilet management.